1.1. INTRODUCTION

SOFCON DESARROLLO DE SOFTWARE SL is committed to making cosmoescape.com accessible, in accordance with UNE-EN 301 549:2022 – excluding content excluded by RD 1112/2018.

This accessibility statement applies to the cosmoescape.com website

1.2 COMPLIANCE STATUS

This website is partially compliant with UNE-EN 301 549:2022 excluding content excluded by RD 1112/2018 due to the exceptions and non-compliance of the aspects listed below.

1.3. NON-ACCESSIBLE CONTENT

The content listed below is not accessible due to the following:

a) non-conformity with UNE-EN 301 549:2022.

• The visual presentation of images and text images does not have a contrast of at least 4.5:1, requirement number 9.1.4.3 of UNE-EN 301 549:2022.
• The visual presentation of elements does not have a contrast of at least 3:1 with respect to adjacent colours, requirement number 9.1.4.11 of UNE-EN 301 549:2022.
• Text spacing is not wide in some parts of the website, requirement 9.1.4.12 of UNE-EN 301 549:2022.
• There is hidden content that does not remain visible when the cursor is removed, requirement 9.1.4.13 of UNE-EN 301 549:2022.
• Not all website content is accessible from the keyboard, requirement 9.2.1.1 of UNE-EN 301 549:2022.
• It is not possible to move the focus of attention in some parts of the website using the keyboard alone, requirement 9.2.1.2 of UNE-EN 301 549:2022.
• There are no mechanisms to disable keyboard shortcuts, requirement 9.2.1.4 of UNE-EN 301 549:2022.
• It is not possible to stop time limits in some parts of the website, requirement 9.2.2.1 of UNE-EN 301 549:2022.
• There is no mechanism to avoid repeating blocks of content on the website, requirement 9.2.4.1 of UNE-EN 301 549:2022.
• There is no keyboard operability in some parts of the website, requirement 9.2.4.7 of UNE-EN 301 549:2022.
• There are functions that cannot be operated with a single pointer which does not comply with the requirements, requirement 9.2.5.1 of UNE-EN 301 549:2022 and requirement 9.2.5.2 of UNE-EN 301 549:2022.
• There are images that do not include the label name the content, requirement 9.2.5.3 of UNE-EN 301 549:2022.
• There are no mechanisms to avoid response to movement, requirement 9.2.5.4 of UNE-EN 301 549:2022.
• Not all elements that receive the focus do not change the content, requirement 9.3.2.1 of UNE-EN 301 549:2022.
• There are changes in components that alter the environment and are not correctly warned, requirement 9.3.2.2 of UNE-EN 301 549:2022.
• Not all browsers display suggestions in case of data entry errors, requirement 9.3.3.3.3 of UNE-EN 301 549:2022.
• There is no reversibility when sending data via forms, requirement 9.3.3.4 of UNE-EN 301 549:2022.
• There is no guarantee that there are no errors in mark-up languages, requirement 9.4.1.1 of UNE-EN 301 549:2022.
• There are some user components designed that do not comply with requirement 9.4.1.2 of UNE-EN 301 549:2022.
• There are status messages that may appear on occasions that are not correctly marked, requirement 9.4.1.3 of UNE-EN 301 549:2022.
• WCAG 2.1 guidelines are not met at level AA, requirement 9.6 of UNE-EN 301 549:2022.
• Accessibility is not guaranteed in the outbound links of the website, requirement 11.8.3 of UNE-EN 301 549:2022.
• The authoring tool does not show suggestions for repairing accessibility criteria, requirement 11.8.4 of UNE-EN 301 549:2022.
• The support services for the website, such as the telephone helpline, are not adapted to persons with disabilities, requirement 12.2.3 of UNE-EN 301 549:2022.
• The documentation provided by the support services is not adapted to persons with disabilities, requirement 12.2.4 of UNE-EN 301 549:2022.

b) disproportionate burden

There is no content for which the application of the disproportionate burden exception pursuant to Article 5 of Directive (EU) 2016/2102 is temporarily invoked.

c) the content does not fall within the scope of the applicable legislation

• There are no buttons for activation of accessibility features, requirement 5.2 of UNE-EN 301 549:2022.
• Biometrics are not used on the website, requirement 5.3 of UNE-EN 301 549:2022.
• There are no conversions on the website, requirement 5.4 of UNE-EN 301 549:2022
• There is no sound on the website, so requirements 6.1, 6.2.1.1, 6.2.1.2, 6.2.2.2.1, 6.2.2.2, 6.2.2.2.3, 6.2.2.2.4, 6.2.3, 6.2.4, 6.3, 6.4, 6.5. 2, 6.5.3, 6.5.4, 6.5.5, 6.5.6, 7.1.1, 7.1.2, 7.1.3, 7.1.4, 7.1.5, 7.2.1, 7.2.2, 7.2.2, 7.2.3, 7.3, 9.1.2.1, 9.1.2.2, 9.1.2.3, 9.1.2.5, 9.1.4.2 of UNE-EN 301 549:2022.

1.4. PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on 24 November 2023. Carried out as a self-assessment with own resources.

Last revision of the statement: 25 January 2024.

1.5. COMMENTS AND CONTACT DETAILS

You can make communications about accessibility requirements (article 10.2.a) of RD 1112/2018) such as:

• Report any possible non-compliance by this website to transmit other difficulties in accessing the content.
• Formulate any other query or suggestion for improvement relating to the accessibility of the website through the contact form on the website or by calling +34 678 474 406

You can submit:

• a complaint regarding compliance with the requirements of RD 1112/2018 or
• a request for Accessible Information relating to:
  – content that is excluded from the scope of application of RD 1112/2018 as set out in Article 3, paragraph 4
  – content that is exempt from compliance with the accessibility requirements because it imposes a disproportionate burden.

In the Request for accessible information, the facts, reasons and request must be clearly specified in order to establish that it is a reasonable and legitimate request.

Communications, complaints and requests for accessible information will be received and processed by SOFCON DESARROLLO DE SOFTWARE SL.

1.6. APPLICATION PROCEDURE

If, once a request for accessible information or complaint has been made, the request has been rejected, the person concerned does not agree with the decision taken, or the response does not meet the requirements set out in Article 12.5, the person concerned may initiate a complaint. A complaint may also be lodged if a reply has not been received within twenty working days.

The complaint may be submitted via the contact form on this website or by calling +34 678 474 406

Complaints will be received and processed by SOFCON DESARROLLO DE SOFTWARE SL.